Frequently Asked Questions

If you have a question about one of our live shows then chances are your answer is here. If not then send us a message on social media.

We endeavour to get back to you as soon as we can, please be patient when waiting on a response.

You will receive your E-ticket to the email address you provided as soon as you make your purchase. We DO NOT post out physical tickets.

You can print your tickets or  save the trees and bring them on a digital device.

Our system issues one e-ticket regardless of how many actual tickets were purchased. If you have more than 1 ticket and your group isn’t coming in at the same time – please make sure that every person coming in has the barcode to scan.

We do not provide ticket upgrades

Yes, additional autographs will be available. The amount will be limited and confirmed closer to the event. These can only be purchased at the Merch Stand on the day of the event. (Please note the amount of additional autographs is subject to change by the promoter who reserves all rights in respect of the amount of additional autographs per ticket.)

Tickets are allocated on a first come first served basis, if you miss out on the ticket you wanted please don’t message asking for an extra one, there are NO exceptions.

Our shows normally run no longer than 90 mins but this can vary from show to show.  Any published start times at the Event are subject to change.

We try to work with venues who are accessible to guests with any additional needs. Direct queries should be made to the venue itself.

We endeavour to make our show available to all ages. All our shows are 14 and over. Please use our contact form to enquiry about specific venues for their policy on under 14s. We will do our best and in most cases be able accommodate other requests.

Show time is normally 30 mins after the conclusion of  the meet and greet. All advertised times are approximate and subject to change.

It’s your responsibility to make appropriate arrangements to ensure that you arrive at the Venue in sufficient time in case the Event starts early and to ensure that you are able to stay until the close of the event if it overruns.

As with any venue, ID may be requested by security staff, so it’s a good Idea to bring it just incase.

It varies from show to show on how many tiers of VIP ticketing we have. But all of our VIPs have first access to the best seats in the house before the General Admission ticket holders enter the venue. Most of the time there if a VIP ticket that gives exclusive front row access as part of the package. Priority seating is part of the perks of going VIP with Inside The Ropes. For General Admission ticket holders, once the doors are open for your tickets you are free to pick from all of the remaining seats in the venue.

We have a wide range of merchandise available at our shows including, T-shirts, Posters, Programmes, 8×10’s and other memorabilia.

Regular VIP entitles a ticket holder to one digital photo that can be printed and available for collection at the end of the event for an additional fee.

Inside The Ropes operates a policy of STRICTLY NO REFUNDS under any circumstances.

If you can’t make the show you can resell your ticket by using Twickets, it’s free, easy and secure.(

We ask that you contact the venue directly or check out their website for available transport links.

Our shows do not run an Intermission.

You are free to leave the venue at anytime but It is your responsibility to return in ample time for the commencement of the show.

You are prohibited from any video recording of the event, excluding the entrance portion. We operate a zero tolerance policy on video recording, if caught you will be asked to delete your footage and may be asked to leave the venue without a refund and may be BANNED from future events.

You can take pictures on your phone or personal digital camera, but no DSLR or Gopro, please keep the photos for personal use.